UPDATE: The replacement capacitors have been installed.
The transmitter is fully operational, broadcasting at the full 25kW.
A transmitter issue has impacted our on air broadcasts for the last week. To fix it, technicians needed to shut it down.
Some components caused the transmitter to fail, replacements are needed but not immediately available. Full functionality should be restored over the weekend.
A message from CapeTalk's Programme Manager Tessa van Staden
This week has been one of the most difficult in a while for everyone working at CapeTalk.
While our commitment to creating top quality programs remains unwavering, serious technical issues – affecting our AM transmitter – have thwarted our best efforts to keep you informed and up to date. You have called, texted and sent us WhatsApp messages to express your anger and frustration and not being able to hear important conversations about a range of issues, including the Vote of No Confidence in the president.
When CapeTalk first received calls & complaints about the scratchy reception from listeners at the weekend we immediately alerted our head of IT, who has been in ongoing conversations with Sentech over the past six days. If CapeTalk staff were able to resolve the signal problems and restore crystal clear broadcasting we would have done so immediately. Unfortunately, we are not able to. Transmitter interruptions and -reflections can only be attended to & resolved by Sentech.
After repeated late night conversations the station has been advised urgent transmitter maintenance needs to happen as soon as possible, within daylight hours, to prevent this past week’s interruptions and dial silence from recurring. This was scheduled to take place on Thursday 10 August, but is still ongoing.
What does this mean for you? CapeTalk on air broadcasts will be affected for the next 48 hours. But you WILL be able to listen by tuning in to DStv channel 885. Alternatively, you can stream via the CapeTalk website or the CapeTalk App. Download the App FOR FREE from Vodacom. As broadcasters, we would rather walk through fire than NOT be on air.
Please call me directly if you have any further questions about this or if you’re disappointed. As CapeTalk’s program manager I share your passion for this station.
I know CapeTalk is an integral part of your day.
My number is 021 446 4785.
My email address: firstname.lastname@example.org
Tessa van Staden
Pippa Hudson spoke to Tessa van Staden to explain the issue and how the station is addressing it.